Businesses Bamboozled by Online Service Strategies
Monday, 01 August 2011 23:50
Businesses are being overwhelmed by the many different methods of gaining customer feedback and are developing weak service strategies as a result.
The growth of the internet has brought with it a wealth of new opportunities for customers to vent their opinions of the firms they deal with. The popularity of social media sites, including Twitter [...]
Author:UKFast
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